OUR PEOPLE
OUR PEOPLE
OUR PEOPLE
Meet the team
Factotum Communications is a dynamic and passionate
consultancy with staff and collaborators in three states.
In establishing Factotum Communications, Kate was determined to create the bespoke consultancy to solve for the whole spectrum of a projects stakeholder needs. Kate’s particular skills are in lateral thinking, contentious issues management and bringing people together to deliver results.
Kate has driven the comms and engagement on strategic projects for Water NSW, Transport for NSW and multiple clients within the Murray-Darling basin to deliver:
- Strategic advice during project planning and delivery phases
- Proactive (and reactive) issues management
- Media advisory
- Landowner access and acquisition relationships
- Hot start and project team establishment
- Facilitation and moderation
- Digital suite development
Qualifications
- Executive MBA, University of Wollongong (Sydney Business School), Completion 2023
- Bachelor Sport Tourism Management, Southern Cross University
- Certificate in Community Engagement IAP2
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
- Future Women Network
Grace has more than 15 years’ experience in a variety of grass roots and strategic communications and engagement roles. She is particularly skilled at translating complex information into plain English and strikes a great balance between the big picture and project details.
Grace has worked with Sydney Metro, Forestry Corporation NSW, Transport for NSW, Mallee Catchment Management Authority and Sydney Water to deliver:
- Community engagement reports
- Communication and engagement strategies
- Community engagement system reviews
- Policy and procedures documents
- Meeting and workshop facilitation
- Plain English and CALD collateral
- Relationship building
- Reputation and risk management
Qualifications
- Juris Doctor (Law), University of Technology, Sydney
- Master of International Studies and Communication, University of Technology, Sydney
- Bachelor of Communication, University of Technology, Sydney
- Leadership Training, Lead 2
- Certificate in Community Engagement, IAP2
- Crisis Communication, Peter Sandman
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
In establishing Factotum Communications, Kate was determined to create the bespoke consultancy to solve for the whole spectrum of a projects stakeholder needs. Kate’s particular skills are in lateral thinking, contentious issues management and bringing people together to deliver results.
Kate has driven the communications and engagement on strategic projects for Water NSW, Transport for NSW and multiple clients within the Murray-Darling basin to deliver:
- Strategic advice during project planning and delivery phases
- Proactive (and reactive) issues management
- Media advisory
- Landowner access and acquisition relationships
- Hot start and project team establishment
- Facilitation and moderation
- Digital suite development
Qualifications
- Executive MBA, University of Wollongong (Sydney Business School), Completion 2023
- Bachelor Sport Tourism Management, Southern Cross University
- Certificate in Community Engagement, IAP2
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
- Future Women Network
Grace has more than 15 years’ experience in a variety of grass roots and strategic communications and engagement roles. She is particularly skilled at translating complex information into Plain English and strikes a great balance between the big picture and project details.
Grace has worked with Sydney Metro, Forestry Corporation NSW, Transport for NSW, Mallee Catchment Management Authority and Sydney Water to deliver:
- Community engagement reports
- Communication and engagement strategies
- Community engagement system reviews
- Policy and procedures documents
- Meeting and workshop facilitation
- Plain English and CALD collateral
- Relationship building
- Reputation and risk management
Qualifications
- Juris Doctor (Law), University of Technology, Sydney
- Master of International Studies and Communication, University of Technology, Sydney
- Bachelor of Communication, University of Technology, Sydney
- Leadership Training, Lead 2
- Certificate in Community Engagement IAP2
- Peter Sandman, Crisis Communication
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Tori is a skilled communications specialist with a proven record of developing clear, strategic narratives that keep diverse audiences engaged and informed.
Her background in infrastructure and scientific qualifications uniquely equip her to communicate complex concepts in a clear and innovative manner
Working with Government bodies and industry copywriting and marketing agencies, Tori provides a broad range of skills and capabilities including:
- Strategy development
- Community engagement
- Risk & reputation management
- Media strategy & implementation
- Stakeholder management
- Social media community engagement
- Report writing & editing
- Plain English & all-accessibility communications
Qualifications
- Postgraduate Diploma Editing & Communications, Melbourne University
- Bachelor of Arts (Media), Massey University
- Bachelor of Science (Ecology), Massey University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Sarah is a tertiary qualified communication, marketing and events professional with over 17 years’ experience in the professional services, education, membership organisation and hospitality industries.
Throughout her career, Sarah has delivered memorable and outcome-oriented communication, event and marketing campaigns designed to connect people, educate and inspire, maintain relationships, create revenue and provide new business opportunities.
Working for organisations such as Engineers Australia, Trinity College, Institute of Public Accountants and Ballarat Clarendon College, Sarah’s strengths include:
- Communication and engagement planning
- Content creation and channel management
- Complete event management with a focus on community engagement, significant fundraising and thought leadership professional development
- Organisation, client and community relationship building
- Process planning and documentation
- Campaign analysis
Qualifications
- Bachelor of Arts (Public Relations), Deakin University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Tori is a skilled communications specialist with a proven record of developing clear, strategic narratives that keep diverse audiences engaged and informed.
Her background in infrastructure and scientific qualifications uniquely equip her to communicate complex concepts in a clear and innovative manner
Working with Government bodies and industry copywriting and marketing agencies, Tori provides a broad range of skills and capabilities including:
- Strategy development
- Community engagement
- Risk & reputation management
- Media strategy & implementation
- Stakeholder management
- Social media community engagement
- Report writing & editing
- Plain English & all-accessibility communications
Qualifications
- Postgraduate Diploma Editing & Communications, Melbourne University
- Bachelor of Arts (Media), Massey University
- Bachelor of Science (Ecology), Massey University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Sarah is a tertiary qualified communication, marketing and events professional with over 17 years’ experience in the professional services, education, membership organisation and hospitality industries.
Throughout her career, Sarah has delivered memorable and outcome-oriented communication, event and marketing campaigns designed to connect people, educate and inspire, maintain relationships, create revenue and provide new business opportunities.
Working for organisations such as Engineers Australia, Trinity College, Institute of Public Accountants and Ballarat Clarendon College, Sarah’s strengths include:
- Communication and engagement planning
- Content creation and channel management
- Complete event management with a focus on community engagement, significant fundraising and thought leadership professional development
- Organisation, client and community relationship building
- Process planning and documentation
- Campaign analysis
Qualifications
- Bachelor of Arts (Public Relations), Deakin University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Nathan has been a communication specialist for over a decade, honing his particular expertise in copywriting, media and marketing across agency roles in Sydney and Melbourne. His dedication to clients and deep understanding of consumers enables him to apply a vast skillset with great efficiency across any given audience.
Having worked extensively with metro and regional clients in large and small teams, Nathan provides a broad array of capabilities, including:
- Project management
- Copywriting
- Media planning
- Media strategy
- Creative design
- Client service
- Campaign analysis
- Digital marketing
Qualifications
- Bachelor of Arts – English Literature, University of Sydney
- Graduate Diploma – Journalism, University of Technology, Sydney
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has developed a broad range of skills over almost 20 years delivering community programs within Australia and the UK. Her skills include leadership and management, research to publication, service development to implementation and community engagement.
Kristen has delivered programs for Royal Prince Alfred and Westmead Hospitals with expertise focused on:
- Engagement and relationship building across government and NGO
- Research, data collection, analysis and evaluation
- Digital tools and analytics
- Project management
- Policy development
- Development of high-quality communication collateral and project resources
- CALD materials
Qualifications
- Master of Advanced Nursing Practice, UTS Sydney
- Certificate III in Floristry, Pearsons School of Floristry
- Graduate Certificate in Advanced Nursing Practice, UTS Sydney
- Certificate IV in Leadership and Management, Western Sydney
- Bachelor of Nursing, University of Ballarat
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Nathan has been a communication specialist for over a decade, honing his particular expertise in copywriting, media and marketing across agency roles in Sydney and Melbourne. His dedication to clients and deep understanding of consumers enables him to apply a vast skillset with great efficiency across any given audience.
Having worked extensively with metro and regional clients in large and small teams, Nathan provides a broad array of capabilities, including:
- Project management
- Copywriting
- Media planning
- Media strategy
- Creative design
- Client service
- Campaign analysis
- Digital marketing
Qualifications
- Bachelor of Arts – English Literature, University of Sydney
- Graduate Diploma – Journalism, University of Technology, Sydney
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has developed a broad range of skills over almost 20 years delivering community programs within Australia and the UK. Her skills include leadership and management, research to publication, service development to implementation and community engagement.
Kristen has delivered programs for Royal Prince Alfred and Westmead Hospitals with expertise focused on:
- Engagement and relationship building across government and NGO
- Research, data collection, analysis and evaluation
- Digital tools and analytics
- Project management
- Policy development
- Development of high-quality communication collateral and project resources
- CALD materials
Qualifications
- Master of Advanced Nursing Practice, UTS Sydney
- Certificate III in Floristry, Pearsons School of Floristry
- Graduate Certificate in Advanced Nursing Practice, UTS Sydney
- Certificate IV in Leadership and Management, Western Sydney
- Bachelor of Nursing, University of Ballarat
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Teale is a highly organised team player with over 10 years of experience as an Executive Assistant.
Teale’s strengths include an exceptional ability to facilitate all aspects of internal communications, day-to-day administration support and collaborative financial and operational functions. Teale is able to think big picture with the best interests of the company at the forefront of her mind.
Qualifications
- Certificate III in Accounting
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has 17 years of established reputation and mastery in the creative, advertising and marketing industries. Throughout her career she has worked with some of the biggest global agencies, bringing the sophisticated aesthetic of great design to communicating infrastructure project concepts.
Kristen’s design skills allow her to present complex technical information in an engaging, easy to understand format. This translation of technical information is highly valued by our clients and project teams. Kristen also brings a background in behavioural psychology to her work, allowing her to produce content that resonates with its audience. Kristen’s specific skills include:
- Creative direction
- Graphic & digital design
- Brand development
- Production management
- Social content development
- Website design and optimisation
- Post-production
Qualifications
- Certificate III Information Technologies
- Diploma of Graphic Design
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Teale is a highly organised team player with over 10 years of experience as an Executive Assistant.
Teale’s strengths include an exceptional ability to facilitate all aspects of internal communications, day-to-day administration support and collaborative financial and operational functions. Teale is able to think big picture with the best interests of the company at the forefront of her mind.
Qualifications
- Certificate III in Accounting
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has 17 years of established reputation and mastery in the creative, advertising and marketing industries. Throughout her career she has worked with some of the biggest global agencies, bringing the sophisticated aesthetic of great design to communicating infrastructure project concepts.
Kristen’s design skills allow her to present complex technical information in an engaging, easy to understand format. This translation of technical information is highly valued by our clients and project teams. Kristen also brings a background in behavioural psychology to her work, allowing her to produce content that resonates with its audience. Kristen’s specific skills include:
- Creative direction
- Graphic & digital design
- Brand development
- Production management
- Social content development
- Website design and optimisation
- Post-production
Qualifications
- Certificate III Information Technologies
- Diploma of Graphic Design
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Amber has worked as an award-winning business TV and newspaper journalist, PR consultant, media trainer and presentation skills coach. She has been engaged with many household names including Deloitte, Sydney Water, PwC, AMP, Chartered Accountants Australia, Deloitte, Westfield, Sephora, and Westpac.
Amber was named as Best Business Communications Specialist, Excellence in Media Training Award (Australasia) in the global 2020 Acquisition International Influence Businesswomen’s Awards and took out one of the 2021 AusMumpreneur of the Year Category prizes for B2B Business Services.
Above all, Amber is passionate about the power of strategic communications to change both your business and professional profiles.
Amber is exceptionally skilled in:
- Delivery of media training
- Crisis PR
- Reputation management
- Elevating clients’ internal and external stakeholder communications planning
Qualifications
- BA Communications, University of Technology Sydney
- Masters of Arts, University of New South Wales
- Certificate IV in Workplace Training & Assessment (Train the Trainer)
Amber has worked as an award-winning business TV and newspaper journalist, PR consultant, media trainer and presentation skills coach. She has been engaged with many household names including Deloitte, Sydney Water, PwC, AMP, Chartered Accountants Australia, Deloitte, Westfield, Sephora, and Westpac.
Amber was named as Best Business Communications Specialist, Excellence in Media Training Award (Australasia) in the global 2020 Acquisition International Influence Businesswomen’s Awards and took out one of the 2021 AusMumpreneur of the Year Category prizes for B2B Business Services.
Above all, Amber is passionate about the power of strategic communications to change both your business and professional profiles.
Amber is exceptionally skilled in:
- Delivery of media training
- Crisis PR
- Reputation management
- Elevating clients’ internal and external stakeholder communications planning
Qualifications
- BA Communications, University of Technology Sydney
- Masters of Arts, University of New South Wales
- Certificate IV in Workplace Training & Assessment (Train the Trainer)
In establishing Factotum Communications, Kate was determined to create the bespoke consultancy to solve for the whole spectrum of a projects stakeholder needs. Kate’s particular skills are in lateral thinking, contentious issues management and bringing people together to deliver results.
Kate has driven the comms and engagement on strategic projects for Water NSW, Transport for NSW and multiple clients within the Murray-Darling basin to deliver:
- Strategic advice during project planning and delivery phases
- Proactive (and reactive) issues management
- Media advisory
- Landowner access and acquisition relationships
- Hot start and project team establishment
- Facilitation and moderation
- Digital suite development
Qualifications
- Executive MBA, University of Wollongong (Sydney Business School), Completion 2023
- Bachelor Sport Tourism Management, Southern Cross University
- Certificate in Community Engagement, IAP2
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
- Future Women Network
Grace has more than 15 years’ experience in a variety of grass roots and strategic communications and engagement roles. She is particularly skilled at translating complex information into Plain English and strikes a great balance between the big picture and project details.
Grace has worked with Sydney Metro, Forestry Corporation NSW, Transport for NSW, Mallee Catchment Management Authority and Sydney Water to deliver:
- Community engagement reports
- Communication and engagement strategies
- Community engagement system reviews
- Policy and procedures documents
- Meeting and workshop facilitation
- Plain English and CALD collateral
- Relationship building
- Reputation and risk management
Qualifications
- Juris Doctor (Law), University of Technology, Sydney
- Master of International Studies and Communication, University of Technology, Sydney
- Bachelor of Communication, University of Technology, Sydney
- Leadership Training, Lead 2
- Certificate in Community Engagement, IAP2
- Crisis Communication, Peter Sandman
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Tori is a skilled communications specialist with a proven record of developing clear, strategic narratives that keep diverse audiences engaged and informed.
Her background in infrastructure and scientific qualifications uniquely equip her to communicate complex concepts in a clear and innovative manner
Working with Government bodies and industry copywriting and marketing agencies, Tori provides a broad range of skills and capabilities including:
- Strategy development
- Community engagement
- Risk & reputation management
- Media strategy & implementation
- Stakeholder management
- Social media community engagement
- Report writing & editing
- Plain English & all-accessibility communications
Qualifications
- Postgraduate Diploma Editing & Communications, Melbourne University
- Bachelor of Arts (Media), Massey University
- Bachelor of Science (Ecology), Massey University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Associatio
Sarah is a tertiary qualified communication, marketing and events professional with over 17 years’ experience in the professional services, education, membership organisation and hospitality industries.
Throughout her career, Sarah has delivered memorable and outcome-oriented communication, event and marketing campaigns designed to connect people, educate and inspire, maintain relationships, create revenue and provide new business opportunities.
Working for organisations such as Engineers Australia, Trinity College, Institute of Public Accountants and Ballarat Clarendon College, Sarah’s strengths include:
- Communication and engagement planning
- Content creation and channel management
- Complete event management with a focus on community engagement, significant fundraising and thought leadership professional development
- Organisation, client and community relationship building
- Process planning and documentation
- Campaign analysis
Qualifications
- Bachelor of Arts (Public Relations), Deakin University
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Nathan has been a communication specialist for over a decade, honing his particular expertise in copywriting, media and marketing across agency roles in Sydney and Melbourne. His dedication to clients and deep understanding of consumers enables him to apply a vast skillset with great efficiency across any given audience.
Having worked extensively with metro and regional clients in large and small teams, Nathan provides a broad array of capabilities, including:
- Project management
- Copywriting
- Media planning
- Media strategy
- Creative design
- Client service
- Campaign analysis
- Digital marketing
Qualifications
- Bachelor of Arts – English Literature, Sydney University of Sydney
- Graduate Diploma – Journalism, University of Technology, Sydney
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has developed a broad range of skills over almost 20 years delivering community programs within Australia and the UK. Her skills include leadership and management, research to publication, service development to implementation, and community engagement.
Kristen has delivered programs for Royal Prince Alfred and Westmead Hospitals with expertise focused on:
- Engagement and relationship building across government and NGO
- Research, data collection, analysis and evaluation
- Digital tools and analytics
- Project management
- Policy development
- Development of high-quality communication collateral and project resources
- CALD materials
Qualifications
- Master of Advanced Nursing Practice, UTS Sydney
- Certificate III in Floristry, Pearsons School of Floristry
- Graduate Certificate in Advanced Nursing Practice, UTS Sydney
- Certificate IV in Leadership and Management, Western Sydney
- Bachelor of Nursing, University of Ballarat
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Teale is a highly organised team player with over 10 years of experience as an Executive Assistant. Teale’s strengths include an exceptional ability to facilitate all aspects of internal communications, day-to-day administration support and collaborative financial and operational functions. Teale is able to think big picture with the best interests of the company at the forefront of her mind.
Qualifications
- Certificate III in Accounting
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Kristen has 17 years of established reputation and mastery in the creative, advertising and marketing industries. Throughout her career she has worked with some of the biggest global agencies, bringing the sophisticated aesthetic of great design to communicating infrastructure project concepts.
Kristen’s design skills allow her to present complex technical information in an engaging, easy to understand format. This translation of technical information is highly valued by our clients and project teams. Kristen also brings a background in behavioural psychology to her work, allowing her to produce content that resonates with its audience. Kristen’s specific skills include:
- Creative direction
- Graphic & digital design
- Brand development
- Production management
- Social content development
- Website design and optimisaton
- Post-production
Qualifications
- Certificate III Information technologies
- Diploma of Graphic Design
Memberships
- International Association for Public Participation (IAP2)
- Australian Water Association
Amber has worked as an award-winning business TV and newspaper journalist, PR consultant, media trainer and presentation skills coach. She has been engaged with many household names including Deloitte, Sydney Water, PwC, AMP, Chartered Accountants Australia, Deloitte, Westfield, Sephora, and Westpac.
Amber was named as Best Business Communications Specialist, Excellence in Media Training Award (Australasia) in the global 2020 Acquisition International Influence Businesswomen’s Awards and took out one of the 2021 AusMumpreneur of the Year Category prizes for B2B Business Services.
Above all, Amber is passionate about the power of strategic communications to change both your business and professional profiles.
Amber is exceptionally skilled in:
- Delivery of media training
- Crisis PR
- Reputation management
- Elevating clients’ internal and external stakeholder communications planning
Qualifications
- BA Communications, University of Technology Sydney
- Masters of Arts, University of New South Wales
- Certificate IV in Workplace Training & Assessment (Train the Trainer)
